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Appointments

We offer same day appointments to all who request one, this also includes follow-up appointments the same day for parents who are still concerned about an unwell child. On contacting the surgery, patients will be advised of the time for the next available routine appointment or offered same day appointment or telephone consultation if appropriate.

Please consider carefully whether your problem requires an urgent appointment and let us know if you are unable to attend. If you have more than one problem, the doctor may advise you to book further appointments so that your problem can be given appropriate attention. It is likely that you will have to wait if you have requested an urgent appointment.

Book an Appointment Online

To be able to book online, register with Patient Access. Online appointments are only available to see a doctor.

We will expand the number of appointments available for online booking according to demand.

We reserve the right to refuse or withdraw access to online appointments for patients who frequently fail to attend.

Reception Times

Telephone lines are open Monday to Friday 8:00am – 6.00pm (except every Wednesday between 12pm and 2pm).

Outside of these times, your call will be diverted to NHS 111

Practice Nurse Appointments

Monday to Friday 8.30am – 12 noon 2.00 – 6.00pm

A limited number of appointments are available from 7.30am

Healthcare Assistant Appointments

Monday, Wednesday and Friday 9.00am – 12.30pm

A limited number of appointments are available from 7.30am

Urgent Problems & Emergencies

If you are confronted by a serious problem such as severe chest pain or severe bleeding, call an ambulance (999) before calling the surgery.

We offer same day appointments to all who request one, this also includes follow-up appointments the same day for parents who are still concerned about an unwell child. On contacting the surgery, patients will be advised of the time for the next available routine appointment or offered same day appointment or telephone consultation if appropriate.

Please consider carefully whether your complaint requires an urgent appointment and let us know if you are unable to attend. If you have more than one problem, the doctor may advise you to book further appointments so that your problem can be given appropriate attention. It is likely that you will have to wait if you have requested an urgent appointment.

Home visits are provided for housebound patients only. Please advise the surgery as early as possible if you think you need a visit, ideally before 10.30am.

Telephone Appointments

Urgent telephone consultations are available on the day with the on-call doctor by contacting reception.

Telephone consultations with a doctor of your choice can be requested for non-urgent follow-ups or queries that don’t require examination. Please leave up-to-date contact details and availability with reception or use the online contact form. The doctor will call back at a mutually convenient time. Please note that the caller ID may not be displayed if we ring you back.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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