We have a lot of 18 year olds who still have their parents mobile numbers registered on their medical records. If you are 18 or over please update us with your own mobile number. This has been causing problems with Covid vaccination invites.

Talking Therapies Stockport offer one-to-one support and structured courses for anyone experiencing common mental health problems, such as anxiety and depression. The service is available to anyone who is registered with a GP in Stockport, and is aged 11 years and above.

https://www.selfhelpservices.org.uk/referral-decision/?sid=5466

CORONAVIRUS COVID-19

From Monday 15th June 2020, we ask that upon entering the practice, you wear your own face mask or face covering. You should only come into the practice if you have been asked to by a member of staff. These measures are vital if we are to protect patients, the NHS workforce and the nation’s health. If you refuse to abide by practice policy you will be asked to leave the building and be entered onto the unnacceptable behaviour pathway.

Testing is now open to any member of the public with COVID-19 symptoms by visiting nhs.uk/coronavirus or calling 119 to book a test.

Please note: we have released online bookable GP appointments. These are for Telephone or Video consultations ONLY!! When booking these appointments please make sure you specify which type of appointment you prefer, in the reason section on the website/app.

Please make sure your contact details are up to date (including your address), it is very important that we are able to contact you, especially during the current pandemic.

Patient Triage service

You can use this form for anything you would usually contact your GP for: medical issues you want to
discuss with a doctor or nurse, repeat prescriptions, or admin issues like getting a sick (fit) note or an
update on test results. Please do not use this form for anything you need a response for more urgently
than the timeframe given on the form. If you think you need help before then, you should call your
practice. If you need urgent help, call 111 or 999.

What benefits are there to using online consultations?
● Easy to access - it should only take a couple of minutes to fill out your information
● No waiting on hold on the phone
● Your request will be seen by the right person
● 24 hour access to the form - send your request over whenever you need it, rather than when the
phone lines are open
● Those who need appointments will be a priority, rather than those who get through on the phone
first
● No unnecessary appointments: your GP might be able to help more quickly and easily, for
example with a phone call, or by referring you directly to the service you need, such as
physiotherapy

https://florey.accurx.com/p/P88018

Improving your care

Until now, if you needed emergency treatment in the hospital, the doctors and nurses (clinicians) have not had access to healthcare information on your GP's computer system.

This means that the clinicians treating you in A&E will not have access to any of your medical history saved on your GP's records, such as what medication you are on, or details of any tests you may have had.

From November 2017 clinicians in the A&E department at Stepping Hill will start to use a system that will allow them to have access to your full GP records.  This will help clinicians to give you safe and effective treatment that is tailored to your needs and medical history.

Unless you opt out completely, each time you go to A&E for emergency treatment, you will be asked for your permission for the clinicians to view your medical records.

In an emergency (for example, if you are unconscious or otherwise unable to say yes), the clinicians may still access this information if it is in your best interest and will improve the care they are able to give.

If you would not like your information shared with clinicians in the hospitals, or would like to know more, please speak to a member of practice staff.

Please note, if you decide not to share your data, the hospital staff will not be able to view your GP records, even in an emergency.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

At the Park View Group Practice reserved car parking spaces for the disabled are marked near the front door. Wheelchair access to the building is via a ramp near the front entrance. The ramp also allows access to the treatment room from outside in an emergency. Patient services are provided at ground floor level. A disabled patients’ WC is provided near the front entrance. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.

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